OUR SERVICES

  If you’ve ever overheard other people talking about their experiences, renting out a residential property is nothing but stress, stress and more stress. Indeed, being a Landlord is never straightforward, but the difference with our clients is that they would wholeheartedly recommend it.  Be an HEMAY landlord and you can boost your income, take advantage of capital growth and even fund your retirement – while we take care of the hard work! Hand over your keys to us and we’ll handle all communication with your tenant, taking you out of the loop. If something goes wrong, they call us. If they are late to pay rent, we chase it up. If it’s time for them to leave, we serve them notice and see it through to the end.   In the meantime, we look after all the health and safety aspects of being a landlord, negotiate rents and arrange and manage work using our team of trusted contractors. We’ll also make sure that your tenants take good care of your property and will do our best to make them happy in return.  If tenants leave, we will deal with the deposit return on your behalf; always trying to ensure that there is no need to involve the Tenancy Deposit Scheme. In the unlikely event that your case is referred to the Tenancy Deposit Scheme, we will deal with your submission. As always, we will seek to ensure the best and fairest result for you.   Done well, being a landlord is a full-time job, so give it to the professionals. You’ll get all the benefits and none of the headaches.Here are some of the residential property services we offer:

1. Swift emergency response
2. Credit checks
3. Rigorous reference gathering
4. Deposit holding and rent collecting
5. Utility and insurance management
6. Optimised client cash flow
7. Landlord responsibility analysis
8. Legislation monitoring
9. Asset planning
10. 5 – 10-year development strategy
11. Sustainability planning

Whether you’re leasing out a small shop, offices or a huge warehouse, it’s important you feel confident that your commercial property management is under control. 

We’re experienced in managing commercial properties of all shapes and sizes across a range of industries, so we know exactly what needs to be done and when. We keep buildings in perfect condition, keep suppliers on their toes and keep a close eye on when rent reviews are due. With HEMAY, you’ll never be caught out, or out of pocket.

You’ll also find dealing with us is stress-free. We build strong relationships with lessees and tenants, stay in regular contact with you and them, and make sure they call us if anything comes up. Happy tenants stay and pay – so that’s more good news for you!

Work with us and your building will have:

1. A robust 5 – 10-year development strategy to ensure your investment remains as attractive as possible
2. Regular inspections so we can ensure issues are handled before they become serious and costly
3. A thorough landlord responsibility analysis, so you will know if repairs are your responsibility or down to the tenant
4. Full compliance with all health and safety regulations
5. Reviewed tenancy terms to ensure they are fair and equitable for all
6. Optimised client cash flow. We’ll offer advice as to how you can maximise your income long-term.

Looking for high-quality property management can be a challenge. Slick presentations, empty promises, bluster and fluff – after a while, all the companies just blend don’t, they? 

Until you speak to us. We tell the truth, are pragmatic and down to earth and you can rely on us to base every single decision we make on what’s best for your building. 

Work with HEMAY and you’ll be able to take care of your building, increase its value, protect your investment and build a sense of community. That’s the HEMAY way.

You need your management accounts to be accurate, detailed and accessible. We offer regular accounts featuring explanations of any variances, so you keep up to date with your finances and can plan with confidence.

Work with us and we will:

1. Create and develop affordable budgets
2. Collect service charges
3. Pay invoices
4. Prepare regular accounts
5. Make complex data easy to grasp to facilitate easy decision-making

Our specialist block management team take care of all company secretarial duties, including sending out your notices, filing your documentation and submitting your confirmation statements. From complex legal matters to routine admin, we’re detail-focused, knowledgeable and trustworthy.

You want to have the right cover without breaking the bank. That’s why we’ve built strong relationships with the industry’s market leaders, so we can negotiate competitive policies that cut costs, not cover. We are also experienced in making impossible claims become possible.

Work with us and you’ll get competitively priced:

1. Buildings insurance%
2. Engineering insurance%
3. Employers liability insurance
4. Directors and officers' insurance
5. Employee insurance%

As soon as we start working with you, we’ll thoroughly review your lease.

We’ll then compile a rules and responsibilities handbook for your property. This is a labour-intensive but valuable resource, so does come with a small fee should you require it. It covers everything you need to know about living in your property day to day, answers frequently asked questions and features useful phone numbers pertinent to your building. 

If issues or questions arise during our time working together, we work with you to interpret the lease rules intelligently and to find innovative, workable solutions.

We create a sense of community in the properties we look after and have the skills and experience needed to create mutually agreeable solutions when challenges arise.

Whether we are managing your investment property, commercial property or home we’ll keep costs down by getting the right contractors to do your work. 

We’ll take care of your property as if it were our own, carry out regular, thorough inspections, fix small problems before they become big ones and plan and budget for more significant work.

With HEMAY, communication is always key, so you can rely on us to ensure lessees buy into any changes we make, from smartening up hallways and stairs to replanting communal gardens.

You want to minimise communal water, gas and electricity spending. We work closely with our brokers to get you the best possible deal on the market so you can boost investment in your property rather than boosting the utility companies’ profits. We don’t take any commission on this, and all savings are passed on to you.